Cisco released new wireless head sets designed to use with Cisco Webex and Cisco Jabber. Cisco entered with a wired head set in march to target contact center agents. Thereafter, expended their portfolio this week by releasing new models of wired and wireless headset.
Plantronics and Jabra provides consumer with another choice of their headsets to integrate with Cisco Phones and UC apps. Hence, the new headsets will offer consumers another choice to compare between Plantronics and Jabra.
As demands for more headset vendors begun in the IT industry, IT admins are looking for better controls, troubleshooting and integration to applications. Ultimately, Cisco sees this headset as an extension to their UC platform to enhance future user experience.