Techtra Solutions
Your One-Stop I.T. Solution Partner
To Help You Succeed in the Competitive Marketplace.
Our Expertise
IT Products & Supply
We resell of reputable branded hardware and software products with competitive pricing. We provide support to IT departments in government, commercial and educational organizations.
System Integration
After working with you to determine suitable hardware and software for your business growth, we integrate the different technologies to work in tandem efficiently and effectively. Techtra is your one-stop IT solution partner.
The Best Support for Your Organisation
PROACTIVE MAINTENANCE
Always better to prevent the failure rather than responding to emergencies
- – Asset Management
- – IT Consultation
- – OS Security Patch Management / Cyber Security
- – AV Updates & Patch Management
- – Perform System Health Check & Maintenance
- – Bi-weekly scheduled onsite support
- – Unlimited phone call/email assistance
- – Monthly Reports
REACTIVE SUPPORT
When unforeseen happened,we will be there.
- – 24/7/4 hours response time
- – IT Troubleshooting
- – Problem Resolution
- – Onsite/Remote support
- – Provide loaner unit (PC/Printer)
- – Unlimited phone call/email support
- – Guaranteed SLA
Why choose us
Rapid Response Time
We treat our clients as the most important priority and see to their needs and desires as quickly as possible.
Backup Plan
If plan A didn't work well, we always have Plan B. Even we have to go to Plan C or D, but the point is that we always have a backup plan.
Service Quality
Maintaining the high service level always the key responsibility of our staff to let the clients have worry-free operation.
Account Management
We develop long term relationship with strategic important customers to optimize value and achieve mutually beneficial goals.
Flexible Payment Scheme
There's no need for loans or credit that might cause an negative impact on your company’s credit. We offer the flexibility to help fulfill the immediate IT requirement that your company in need.
24×7 Support
We are Passionate IT Solution People, you can reach our team at any time, day or night, 24/7.
Experienced Staff
Our team is experienced and always committed to provide the most professional service to our important clients.
Flexible Purchase Program
We offer different buy back or trade in program for our clients to save cost & stay on the top of latest technology trend.